We will get back to you as soon as we can. Meanwhile, you can check your email for receipt of the message.
Please visit your inbox and verify your email address, so that we can reply to you promptly.
As all my items are hand made to order, I don't normally take returns or refund. I hope this is understandable.
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):
https://ec.europa.eu/consumers/odr